📅 When:
Wednesday, May 28, 2025
1:00 PM EST
What You’ll Learn
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How guest experience impacts your brand and bottom line
Understand the direct link between service quality and revenue growth—see real-world examples of centers that boosted repeat visits and per-guest spending through simple yet powerful service enhancements. -
Systems to help your team execute consistently
Discover the workflows, checklists, and technology tools that ensure every team member delivers the same high standard of service, day in and day out. -
Training tips that stick and improve performance
Learn proven training techniques—microlearning, role-plays, feedback loops—that accelerate learning and empower staff to delight guests at every interaction. -
Ways to turn feedback into 5-star reviews
Explore strategies for soliciting honest guest feedback, responding effectively to concerns, and showcasing positive reviews to amplify your reputation.
Meet Your Expert
We’re teaming up with Sheryl Bindelglass of Sheryl Golf, a recognized leader in guest experience and operational excellence. With decades of consulting for hospitality and entertainment venues, Sheryl will share actionable insights and case studies to help you transform everyday interactions into powerful brand-building opportunities.
Who Should Attend
Whether you manage a bowling center, trampoline park, indoor play space, or any family entertainment venue, this webinar is tailored for you. You’ll walk away with practical tools to:
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Elevate your team’s service mindset
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Standardize guest-centric processes
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Leverage technology to track and reward service excellence
Register Now for Free >>
Secure your spot today and start turning great service into serious growth. Spaces are limited—register now and take the first step toward unforgettable guest experiences!